We stayed at the Riu Santa Fe from September 8-12, 2008. If someone told me that they were going there, I would be able to honestly tell them that they would have a good time, but I would probably stay at the Riu Palace if were going back to Cabo.
The location for me was great, about 2 miles from downtown Cabo, so only a $10-12 cab ride if you needed to, or less than a dollar to take the bus.
Check in was fabulous. A nice man brought us a drink as we stood in line. We did not stay in line long, and were given a short introduction to the resort. This included 2 towel cards, (you do not want to lose they -- it's $20 to replace) a map, and our key. The key we received was the old fashion kind, not a key card, and we only received one.
Our room was great. The bed was perfect. I slept wonderfully each night. There was a stocked fridge (Coronas, Pepsi, Diet Pepsi, and bottled water) in the room, a liquor dispenser, and a safe that you program the code to. On the balcony there were 2 chairs and a table. The room was very cold when we checking in, and on the second day I turned the air down, but still found it to be a little chilly.
The Riu Santa Fe is huge. There is a main building that is gigantic, with the lobby, the excursion sign-up area, the sports bar, the entertainment area, the disco and three restaurants. On this 'level' there were also 6 3 story buildings which was were the hotel rooms were located. To get the 'lower level' you go between buildings 4 and 5 to go down a walkway that leads to the beach. You walk past building 7, which is as large as the main building that has everything I mentioned above.
The upper level has the garden view rooms, and 2 pools. The pool on the upper level was where water activities were held, so it was pretty active. The lower level has the rooms that are ocean view, and the first pool seemed to be a little more inebriated than the upper pool. The other four pools on the lower level seemed very calm and serene, but it may have just been the crowd that was there when we were there. The ramp down to the beach is next to the first pool. There is a sand volleyball court, and lounge chairs set up. It is important to note that while the beach is beautiful here, you can not swim on the beach. We were there during a tropical storm, and saw 8-10 feet waves. Even after the storm passed, the waves were very big.
The food at the buffets was good food. It did get a little repetitive, so I would recommend that you pick one meat a day, to prevent feeling bored with the food. The servers working in these areas were fabulous. They were very helpful, and always smiling. We ate lunch at Torote, which was in building 7, which was great. We were able to eat lunch and look over the ocean as we ate. We were able to eat at a specialty restaurant 3 of the 4 nights we stayed there, but spoke with a lot of people who had a lot of trouble getting a reservation. Looking back, they may have been lucky. We most looked forward to the Asian restaurant. We had to wait 2 nights to get a reservation, so were even more excited, anticipating that it would be great. When we arrived for our seat, we were surprised to find that it was maybe one third full (despite it being so hard to get a reservation.) I was even more surprised to find out that it was a buffet. The food was good, but having to make reservations to get into a "specialty" restaurant does not say "buffet" to me. At the Italian restaurant our main course was served to us, but the salad and appetizers were also a buffet.
The entertainment was okay. A little hokey, but we enjoyed ourselves. I would HIGHLY recommend that you avoid tequila volleyball at 12:30. Not that it's not fun, but consider yourself warned. There was an incident on Thursday morning in which one of the pool entertainment people started playing with a man's cane that had been sitting by the pool. The older man was clearly bothered by this, but when his wife laughed, thinking it was cute, he seemed to calm down. This staff member and another staff member joked around for a while with each other. I overheard one of them saying something about a bano (bathroom) before jumping into the pool. His friend began throwing his things in the water, and they laughed as he caught them before they got wet. I thought this was funny for a few minutes, but as the child's play continued, it made me wonder if their fun was perhaps not fun you would have with no help, if you know what I mean. While everything else with the entertainment staff was great, that incident left me a little disturbed.
I cannot say enough about the maintenance staff. Our room was very clean the entire time. With all of the rain we had, there was a lot of flooding. People were constantly squigeeing water out of the halls were water could get in. There were people pumping water out of the outdoor walking paths throughout most of our stay. When the rain had cleared, those people turned to polishing and shining.
I enjoyed the Riu Santa Fe, and would go back if Riu Palace wasn't available. (The Riu Palace is adjacent, and seemed a little nicer.) But I don't think that this resort would be good for everyone.
Because of its size, I would not recommend it to people who have any type of mobility issues. I cringed at the thought of having to walk with crutches up and down the hill at least two times a day.
I would not recommend this hotel for a girlfriend getaway. The only reason for this is because you only get one key to the room. My husband and I felt awkward if we weren't in the same main area because only the person who has the key can get into the room. I am also a very heavy sleeper, so if I wanted to take a nap, I felt like I needed to drag him up with me.
I would not recommend this resort to people who have issues with alcohol. It is an all inclusive resort, and the staff promotes it.
I would recommend this resort to couples who are looking to relax, have fun and enjoy the beach.
by jmariep on September 14, 2008