This was my first time at the Sheraton but fourth in PV. I have to say that the Tower room on the 23rd floor with butler service was the way to go. Fab all the way!!! We checked in without any trouble, got to our room, met our butler, had breakfast, and were lying in the sun by 12:30pm. Not too shabby for a 6am flight out of DTW.
The room was modern, clean, and without excess. It had a gorgeous ocean view, with a window that opened wide. We sat listening to the ocean and watching the sun set every night. The butler service includes turn-down service with a chocolate on your pillow, complimentary buffet continental breakfast in the lounge down the hall every morning, and afternoon snacks with wine or beer, and they are happy to serve you coffee or tea until 11pm. You must book a tower room to get butler service, which is worth the charge.
It saved us from buying breakfast every morning at $20+ a person from the restaurant downstairs. The buffet in the lounge has all you need: meats, cheeses, fruits, juices, cereals, pastries, coffee, tea, milk, yogurt, etc. If you really want eggs, you'll have to go elsewhere. For us it was perfect. We love the fresh tropical fruit every morning. Butler service also included other things, like shoeshine, bathrobes, garment press, and the like. These things we did not use.
The Sheraton itself was beautiful. The open-air lobby with beautiful marble and stone work in the floors, and many shops for your needs and the pool were just what the doctor ordered, with water the temperature of a cool bath. Not freezing like most, it was easy to get in and want to stay there all day. The swim-up bar is always fun, as most resorts in Mexico have them. The poolside service was great for lunch and drinks. The beach is not as soft as the Caribbean beaches, as most people report, but beautiful nonetheless. When you live in the Midwest, any tropical location can be heaven. They have a business center if you need to check email, as well as activities for the kids. They put on a Mexican fiesta every Thursday night, complete with fireworks, which we got a front row seat for from our room, way cool!! The hotel is a 7-minute walk to the mega-market and probably a 20-minute walk from downtown. It's in a great location for anything and everything.
All in all, I would happily stay at the Sheraton again. It was lovely, relaxing, and all vacation all the time.