I was so unhappy with the change in this hotel. We decided to pay the extra for the club floor, but there was no real advantage. Our room had a poor view. In addition, the club is now on the bottom floor with access to anyone, not just the club guests, as opposed to most club levels, where you can relax in a club room on your own floor. Also, we had to wait over 20 minutes to check out. In addition, I had called ahead to explain that I was allergic to feathers, but when we arrived, there were feathers everywhere, causing me to break out and be ill my entire first day--I didn't get better until we left.
by retmspt on February 5, 2006
Mark Hopkins InterContinental San Francisco
Number One Nob Hill San Francisco, California 94108
(415) 392-3434