Best Things Nearby:
** Smoky Mountains.
** Gatlinburg Arts and Crafts Community.
** Roaring Fork Motor Nature Trail ends on the same road as the resort.
** Ober Gatlinburg. Winter skiing. Summer amusement rides, hill slide, and indoor skating.
** Ripley’s Aquarium.
Best Things About the Resort:
It's centrally located, so it's not too far to go anywhere in Gatlinburg or the Smoky Mountains.
Resort Experience:
http://www.treetopsresort.comWhen first entering the resort, you see that it is surrounded by trees, with a nice atmosphere. There are several buildings that make up the resort, and they are divided into three sections, each surrounding a different-shaped swimming pool. There is also an indoor pool and sauna, exercise rooms, racquetball, outdoor shuffleboard, putting green, darts, table tennis, and a playground. The facility and rooms are very nice.
Although, when we first arrived, I had to wait 10 minutes with no one else in front of me while the desk clerk finished her previous paperwork and was ready to talk to me. There was no high chair or crib in the room, which I had asked for several weeks before, so I asked for it again when we arrived. Four hours later, at 8pm, my 1-year-old's bedtime, it was still not taken care of, and I had to call the desk a third time for the crib and high chair, which was then taken care of.
The playground equipment was heavily covered with leaves, pine needles, swarming ants, millipedes, and other insects, making it difficult for my toddler to play.
If it wasn't for the bad customer service and the bad upkeep of the playground, we might consider coming back.
- Unit Type: 1 Bedroom
- Activities: Fair
- Amenities: Very Good
- Unit Satisfaction: Very Good
- Family Friendliness: Fair
- Service: Poor