A December 2005 trip
to Harrison Hot Springs by *cartgirl*
Quote: A visit to Harrison Hot Springs
Hotel | "Executive Hotel Harrison Hot Spring"
The Executive Hotel in Harrison Hot Springs boasts about their comfortable deluxe rooms, spa packages, and customer service. Let me tell what you really should expect if you decide to stay here...
We booked a non-smoking, deluxe king room for their New Years Eve Extravaganza. The package that we purchased was to include dinner for two on December 31, a midnight snack buffet once the New Year had been rung in, and brunch for two the following morning. Since we were hoping for a romantic getaway, we splurged to have a bottle of wine waiting for us in our room upon arrival. Total cost of the evening: $435 (the wine was $30).
We viewed their website and felt that since our Plan A for the night fell through, a night at the Executive Hotel would be a great back-up plan. Here is their website: http://www.harrisonhotsprings.com. We checked in and looked forward to sipping a nice glass of wine. As we opened the door to our room, we were instantly welcomed by the smell of smoke and horrible deodorizer. A little further into the room, we notice huge cobwebs on the ceiling and a lovely brown ooze seeping through the walls in the washroom. The glass of wine that we were looking forward to was a $9.40 bottle of red wine—again, they charged us $30 for the wine.
The dinner experience was yet another disappointment; it was like a bad wedding reception. Not only were we seated at a table with a group of people (so much for a romantic evening), but the dinner that was served was completely sub-par. We both ordered the beef—not only was it lukewarm at best, but it resembled deli meat smothered in gravy. We didn’t have a server, so when we decided to have a glass of wine with dinner, we had to go over to the portable bar in the corner of the room to be served wine in tiny little plastic glasses.
So, needless to say, as we checked out the next day, we lodged a complaint. After 3 days, we didn’t hear a response from the manager. I emailed them, outlining my complaints, and I requested that somebody respond—they didn’t. I called them a few days later and left a message—still no response. Finally, I called yesterday and spoke with the manager—he said that he would call me back today. No phone call.
Member Rating 1 out of 5 on January 10, 2006
Executive Harrison Hot Springs
190 Lillooet Ave, PO. BOX 70
Harrison Hot Springs, British Columbia V0M1K1
Vancouver, British Columbia