The hotel experience was an interesting one.
I found the front desk staff to be rude and uncaring. There was only two individuals in that hotel that made an impact during my stay, the bellman and one of the Front Desk Agents. Upon arrival to our guest room, the noise from the renovation going on was unbearable.
The NH Hotels website stated the renovation noise, would not cause any inconveniences. This proved to be false.
We considered moving hotels, since our stay in Barcelona was a lengthy one (10 days), but we opted not to. It made another memory to add to the trip.
Having heard such wonderful things about the service of the NH hotels across Europe I was baffled by the service that I received.
The only part of the hotel, that I enjoyed was the rooftop pool, with its wraparound view of Barcelona.
As a hotelier, I have learned to give places second chances, however, I will certainly consider returning the NH Calderon. The rooms were great; however, the service needed a renovation.