We went to this restaurant twice, once to the one on London's West End and the other in Bath. Both times were troublesome.
The restaurant serves the type of food you find in most family restaurants in America: a collection of burgers, pasta, and salads. And the prices, though higher than I would have liked, were comparable to other restaurants in England.
The service is extremely slow. The first one we went to, although they brought us our drinks fairly quickly, did not serve us fast. We spent about an hour and a half on dinner.
But the real trouble was in Bath. We ordered drinks, and it took them 25 minutes just to bring our drinks and take our order. When the food arrived, they did not have my order correct and we were already late for getting back to our bus, so we asked them to bring the check right away.
Ten minutes later, we had to draw the server's attention to tell him we had to leave in order to reach our bus and really needed the check right away. The server seemed to understand that we were upset and told us not to worry about the bill so that we could leave and catch our bus.
The food is not great, and unless you are planning on being at the restaurant for several hours, don't bother.