Well, we decided to try the deli due to it being famous in New York and other people's recommendations. Boy, we were surprised! It was the WORST meal on our Vegas trip. The service was horrible, it was crowded, and they were cramming customers in right and left!
My husband ordered scrambled eggs with meat and a side of potatoes. I had ordered an egg salad sandwich on white with a side of coleslaw. My husband's potatoes were cold, and the eggs were way overcooked. My egg salad sandwich on white was warm, the bread was dry, and the slaw was warm. This was from it sitting under a warmer too long.
I requested a new meal and was finally giving a new one by the assistant manager with no apologies. He and the manager were too busy busting tables and not concerned with the temperature of the food and quality coming out of the kitchen!
After trying to finish our meal, we went to the hotel manager to inform them of the service and the quality of the food coming. We were comped our meal and given an apology from the manager. The manager was very concerned about it and was going to get in touch with the food director and restaurant manager.
I would think twice about eating there again!