Okay, do not even think of coming here unless your alternative would be a cardboard box on the street, and even then it would be a hard choice. This has to be the worst hotel in New York. I cannot strongly emphasize this enough that this place is the biggest dump ever! The website is a joke, and the pictures it shows are nothing like the hotel really is. For starters, the corridors stunk of urine, and I mean stunk! There is no en-suite bathroom in rooms, which is fair enough for the price, but there is only one toilet and shower for both males and females for the entire floor. There are about 30 rooms on a floor, and to only have one shower and toilet in the same room is just shameful. The show
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The website is a joke, and the pictures it shows are nothing like the hotel really is. For starters, the corridors stunk of urine, and I mean stunk! There is no en-suite bathroom in rooms, which is fair enough for the price, but there is only one toilet and shower for both males and females for the entire floor. There are about 30 rooms on a floor, and to only have one shower and toilet in the same room is just shameful. The shower is disgusting; there were patches of rust on it, as well as other marks; and the toilet would not flush. There is no paint or wallpaper on the walls, just the leftover, crumbling plaster. The small rooms have no a/c, not even a fan, and in the New York summer heat, the small room acted like an oven.
What made matters worse was that when we went down to try and get a refund for the rest of the days we booked, there were two homeless people in the reception area who would not move. The receptionist had to call the police, who eventually came and turned them out. All the people we spoke too said what a dump it was and a disgrace since the website was just too misleading. There is not one good thing to say about this place, and I would like to warn any traveller who is even thinking about it. Yes, the rooms were cheap, and the only reason we chose it was because all other places were booked up and it looked alright on the website.
After going ballistic on the manager, we were refunded our money and just stayed the one night. We eventually found somewhere else in Chelsea, obviously more expensive, but we would have paid anything to leave there.
On the day we were leaving, we had to drag our luggage down the six flights of stairs (it is a six-storey building) since the lift did not work (no surprise there), and unfortunately, quite a few people were checking in, mostly all European. We really felt for them as soon as we saw their faces worrying about what was awaiting them.
I do not know how this hotel is still allowed to run considering all the renovations that are desperately needed. It was like a nightmare!
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