Best Things Nearby:
Xpu-Ha Palace (sister resort), Playa del Carmen (shopping and beach), and Puerto Adventuras (dolphins and other animals).
Best Things About the Resort:
We liked the pampering and attention to detail. There were also the pools, swim-up bars, a lagoon, restaurants overlooking the ocean, a friendly staff, and so much more!
Resort Experience:
We stayed 1 week at the Aventura Spa Palace and felt totally spoiled and pampered by the time we left. We love to travel, but this was our first time at an all-inclusive resort, and we are definitely hooked! This resort is huge and extremely well maintained.
The rooms are about the size of a standard hotel room (not very large), but big enough to be comfortable. They all have a two-person Jacuzzi tub overlooking the balcony and a pretty large walk-in shower in the bathroom. They are very clean and well decorated. The balconies are small, but each one has a hammock. The only downfall was that even though they say all rooms have an ocean view, ours did not because the trees and foliage obstructed the view.
The staff was wonderful. Everyone was extremely friendly, and we were very impressed by the quality of service.
The food was great! It's not the highest level of gourmet food, but it was still extremely good. There are so many restaurants to choose from, and you do not have to make reservations to get into any of them. You might have to wait a half-hour or so if you have dinner during prime time (7 to 9pm), but it's still better than having to make reservations.
The grounds of the resort are so beautiful. So much attention is paid to little details, and everything is so beautiful and well kept. The pool on one side of the resort has all sorts of activities, music playing, and a loud and fun environment. The pool on the other side of the resort was more quiet and relaxing. We'd spend time at each of them. The lagoons are great also and very large. This resort technically doesn't have a "beach," but the lagoons are so large that it feels like it does. You can snorkel and kayak in both lagoons. The only problem about the pool areas is that the nice areas fill up fast. You need to get up early and put your towel in the area you want to be. Sometimes we had trouble finding open places to lie out.
We didn't take the time or expense of using the spa facilities, but they looked very nice. We decided that we had to come back and make this a priority next time. Also, we went to the dance club one evening and had a great time. They play a wide variety of music, and there was a huge variety of people of all ages, all having a wonderful time.
- Unit Type: Studio
- Activities: Excellent
- Amenities: Excellent
- Unit Satisfaction: Excellent
- Family Friendliness: Poor
- Service: Excellent