This accommodation comprises a handful of small to medium-sized rooms above a pub of the same name. On arrival, you present yourself at the bar and are given two keys - one for your room and one for the front door, which is found at the side of the pub. No one takes you to the room, and no one tells you what time or where breakfast is served.
The corridors and staircases are quite bare and the carpets a little shabby, but the rooms are more appealing, if a little unfinished in places (some of the tiling in our en suite shower room was unfinished).
The bed, though, was comfortable, and the bedding was nicely fresh although there wasn't much room for any other furniture. It may be churlish to comment on the tiny wardrobe hiding in the corner since we were only there for one night (but it was miniscule, and had to be given the amount of room available).
There was quite a bit of noise from other guests on the stairs and in the corridors; most of the other guests seemed to be construction workers who got up early in the morning and made their presence known.
The room also had tea- and coffee-making facilities and a colour television. Our room was at the back and had a lovely view over the terraced gardens.
Breakfast was included in the price which works out at around £20 - 22 per person, per night (depending on whether single or double)(family rooms are also available). The breakfast is cooked to order and could have been a bit more generous, although you could also fill up with cereal and toast. The dining room is small, and the tables are quite close together, so you have to be willing to share your secrets with all the other guests or eat breakfast in silence.
All this taken into account, the Cross Keys are still good value and are enhanced by their good location, close to the bus and train stations (yet far enough away to be quiet), near to restaurants for evening meals, in a location handy for the towns major attractions and with a good bar right under your feet. It may be, though, that family rooms could be a tight squeeze.