When I ordered my tickets for Joseph and the Amazing Technicolor Dream Coat from London Town (www.londontown.com), I ordered the dinner package, which included dinner from Maxwell’s. They made our reservations, and we arrived 1 hour and 15 minutes before show time. We were only about 5 minutes from the theater and had already placed our order for our meal, so we were not expecting any major snafus.
We walked in and gave them our name and were seated very promptly. Maxwell’s was nice enough. It looked like your typical American bar/restaurants. There was lots of wood on the bar, tables, and booths. Downstairs was a disco, but upstairs was a little more quiet and quite cozy. There was a mural that ran along the bar with celebrities such as Elvis (I swear he is everywhere) and my girl Marilyn Monroe.
We gave our waiter our name and told him we had already pre-selected our meal and gave him our copy that I had printed out. He told us no problem and that we would be in and out with plenty of time to get to the show. He promptly brought us our tea, and we were surprised when we were able to get it sweet, something we usually find only in the South. Our meal consisted of a salad, entrée, and dessert. Our waiter quickly brought out our salads. So far so good.
Then a large party was seated in front of us. The level that we were on was pretty slow, but we had already ordered our meal, so we though it wouldn’t be a problem. For our entrée we both selected chicken, something that normally does not take forever to cook. Our waiter seems more preoccupied with the group than us, and it was not just the fact that this was a large group. He kept going over and checking on them while we were just sitting. I guess he figured they would give a bigger tip.
Finally, we got his attention and asked about our meal. He looked stunned, like he didn’t know what we were talking about. A few minutes later, out it came. It was herbed chicken and mashed potatoes. It consisted of chicken breast, garlic mashed potatoes, broccoli, and a mushroom sauce. The meal itself was great. Our waiter didn’t come by to check on us, but boy, he made sure his group was okay. Finally, he came and gathered our plates and asked us about dessert. We told him he had already pre-ordered everything and again handed him our confirmation.
I ordered a sundae and John ordered cheesecake. Twenty minutes later, we still did not have dessert and there was no sign of our waiter. We finally got up to leave, and what do you know, here came our dessert, but it was too late since we had to get to the theater. There was no excuse for this service. I am sure the group he liked so much left him a better tip since we left zilch!