Since it is no longer a Gold Crown, I expected less. As stated in other reviews, we were in a one-bedroom that was small, and you could hear people next door easily. The kitchen could not have more than one person in it at a time. We kept the coffee table standing on its edge because there was no place to put it when the sofa was open.
The room was overall clean, except for the mildew in the shower/tub/Jacuzzi. We could have probably got someone to clean it, but I did not want to bother with it. The kitchen did not have a pizza or flat pan or one of those nonstick-type pans. With the tall ceilings, we used the ceiling fans to help with the heat, as well to help cool. The views from the resort were nice and provided a natural environment.
There was no TV in the bedroom, and my wife called the front desk, and they said that they did not have any. We asked the maintenance guys, and in a matter of minutes they had one and set it up. We found the service people very cooperative and helpful. They provided a midweek tidy service that I was surprised about. On Tuesday night, they had a little reception for the exchangers. I thought it was a timeshare sale, but it was only a get-to-know-the-management. We told them our bed was hard, and before we got back to the room, they had put one of those egg-carton pad things on there.
The heated pool was nice (half indoors and half outside). My daughter really enjoyed it. It was a little dirty, but the water was clean.
Even though they had a washer and dryer in the room, they had towel exchange every day.