We stayed on the top floor of the hotel. We found the hotel nice and the employees very helpful. When we discovered that the soda in the machine came out warm, they quickly gave us cold replacements. Our room had a king-size bed and a fold-out coach. The toiletries were the usual soap, shampoo, and conditioner, and there was also make-up remover and mouthwash. Although neither my mom nor I wear make-up, we found it a very thoughtful amenity.
The view from our room was spectacular. We could see downtown Knoxville. On the other side of the building you can see University of Tennessee.