Likes: The grounds were well maintained and pleasant. The pool had two waterfalls. There were also two spas on the grounds and two koi ponds. One of the spas has a sand bottom and is open until 10pm. The second spa is built around a rock waterfall and is open 24 hours. They offer an activities center, but it only offers 10% savings to RCI members. If you listen to the Kahana Falls sales pitch, you can get between 20% and 50% off some activities. We did not participate in the sales presentation. Monday is Mai Tai party night, along with a
keiki (kids) hula show.
Dislikes: The pool was cold. During our stay, I did not see one person enter the water. There are only about 40 lounge chairs around the pool area, and the sun only reached the pool for part of the day. The resort sits next to the main highway, which created considerable noise when at the pool or on the lanai.
We exchanged for a two-bedroom unit and were surprised to learn that this was actually a combined one-bedroom unit of 675 square feet (living room, kitchen, bath, bed (which was better than the 428 square feet stated in a letter we received from Kahana Falls prior to arrival)), plus an attached 268-square-foot hotel room (24x12 bedroom, bathroom, closet, and a kitchen counter with a microwave and sink). The hotel room was very claustrophobic, while the one bedroom was practical and met our needs. Noise easily travels from the hotel room to the other room, even with all of doors shut. I would not want to be in the one-bedroom with someone else in the adjoining hotel space.
Ants plagued our room the entire time we were there. We had the room serviced once during our stay, but the ants persisted, especially in the bathrooms. One of our party had a significant bite on her back that occurred sometime during the second night we were there.
We received fresh towels each day but had to have them in a single pile by the door if we were out of the room. In any case, we had to distribute the towels to their respective locations ourselves. Even when we were not in the room, the towels were just piled on the kitchen counter for us to distribute.
The Hawaiian tax for room was $110 for the stay. Even though RCI warned us about this, the actual bill was still $25 higher than RCI’s highest estimate.