The Westin Regina Golf and Beach Resort, Cabo San Lucas - Carretera Transpeninsular KM 22.5 Baja California, 52 624 142 9000
It was named one of the top family resorts on Mexico in 2004 by Travel and Leisure magazine and was on CondeNast’s Gold List for 2003 golf resorts. It is located along the corridor about 13 miles from Cabo San Lucas and 12 miles from the airport (the other way). After turning in off the main road and driving along the curvy and uphill stretch, you don’t see much. We noticed this with many of the Westin properties in Mexico. After getting out of the car and walking towards the lobby, you realize that this hotel is quite a sight. It’s in a very secluded area, built into a mountain and on the beach, with excellent views of the Sea of Cortez. It’s absolutely huge, and you come to find out that there are less then 300 rooms. There are tons of plants, flowers, artwork, and huge salmon-pink buildings.
We were greeted by the valet and immediately offered a local lemonade or ice tea to enjoy while checking in. Getting to the room was a bit of a challenge since the lobby "building" is not connected to the buildings with the rooms in it. You have to take the elevator down, walk across the property, and then take the elevator up to you room. Getting to the pool is a similar challenge. Our room was oceanfront on the sixth floor and done with marble floors and light wood, and it had a hug bed and bathroom and a private terrace. The room came equipped with all basic amenities: hairdryer, iron, etc., and there was ample room to lay out luggage and not have to walk around it. The bathroom had two sinks and a separate bathtub and shower stall. The toilet is off the side of the sink and separated by a half wall, meaning you are on display if someone else is in the bathroom.
The spa was nice but nothing great. The "relaxing area" was very open and not very relaxing. Anyone going to the gym basically had to walk through this area, so I felt like I was on display while waiting for my massage. My masseur came 10 minutes late and only gave me a 40-minute massage (I paid for 50 minutes). My husband said I should have said something, but I figured there was no point. What was I going to do, go downstairs to the desk, complain, and then go back upstairs get back on a table and try to relax for 10 minutes?! They charge a daily fee for gym use (but I saw plenty of people just sneak in). Despite the incident with the spa, overall, the service was excellent.
Meals were very expensive here; the breakfast buffet at the La Cascada restaurant was $27 per person.. For eggs! The poolside grill is called Margaritas Bar, and they have ocean-view/pool-view seating. The menu is average in terms of selection and price for a resort. We spent about $40 a day on two entrées and one drink. They do serve you salsa and chips when you sit, which is nice. Their fancy restaurant is Arrecifies, which offers a breakfast buffet for the timeshare attendees. Dinner there is pricey but offers live entertainment and great views of sunset. Those who found themselves late to the pool often had to wait for towels, though, and seating became tight later in the day. They offer seven pools, which sounds like a lot, but they were mostly on the smaller side and always packed. The "adults only" pool was towards the timeshare area and sort of a walk. Despite the signs, rude people brought their children there anyway, so don’t count on it being very quiet. Swimming behind the Westin was rough, and we didn’t see anyone actually in the water because of it. There were no lifeguards. The beach was also predominately rocks – small rocks but rocks nonetheless, so bring shoes if you plan to take a walk.
The upside to the location is that the only people on the beach are Westin guests (and vendors) – no one else has access. The Westin offers a nine-hole putting green on the beach for a fee and lighted outdoor tennis courts, and they rent out snorkeling equipment for $17/day. There is a small (pricey) grocery store in the timeshare area (which all guests have access to), but it is quite a walk uphill to get to. Try to get one of the staff to take you in a golf cart if this interests you. There are also two gift shops, some hotel vendors in kiosks, and an internet café/bar in the middle of the resort off the pool area.
The ride to San Jose is quick, and there are plenty of grocery store options there as well. Beware of the timeshare reps that approach you when you first walk into the Regina. They act like the concierge, and after they finish pumping you for information, they pounce. If you are willing to give them 3 hours (they say 90 minutes, but that is far from the truth), it's worth it because you can negotiate some nice deals/kickbacks. If you are actually interested in a timeshare and have never sat through a presentation, then their deals are actually pretty good. Beware, though, because if you refuse their first deal, the rep walks away and comes back with another deal, etc. After five or so of these incidents, we got our price down at to least half of the original.
Arthur (Arturo) at the concierge desk was very helpful and made all of our dinner reservations before we even got to Mexico. The front desk does not keep American change, so don’t bother going there. We found the best way to get change was at the valet stand (those guys do pretty well). Try your best to keep singles on you, as you will be digging into your pocket constantly to tip people here. Overall, it was a great experience and the Westin provided excellent service. The property is kept very clean and pristine. It is highly recommended.