This was our first trip with RCI, and we received a very promising recommendation from the RCI staff when we asked for a recommendation on an accommodation. We were told that this hotel had received the Gold Crown award and was within walking distance to the Skytrain or MRT in Bangkok. How wrong was the information? Very in our opinion.
First, in order to reach the Skytrain or MRT, we had to walk like couple of miles through small lanes as well as on the highway! Obviously it is very dangerous to do so, not to mention that you will be tired before you even start your day! Second, most of the taxis that we took from town centers (the hotel is way out from all of the exciting places in Bangkok) did not know how to reach the hotel, even with the hotel directional card! Third, though the hotel was fairly clean (as with most hotels of the same class), they only allow one free extra pillow before charging (no extras in the room), there is no free bottled water (commonly found in most Thailand hotels, even the lower class ones), and coffee and tea packets were chargeable as well!
As this was our first time booking with RCI, we were really disappointed with the discrepancy in the recommendation and are really quite apprehensive about future advice from the booking staff if we are going to continue to do our bookings through RCI!