Call 15 minutes before you arrive and they will put your name on a preferred list. If it's cool, you can wait outside around a huge circular fireplace and have a drink. The food is excellent for a chain. Try the Jerk Chicken Pasta. It was excellent, as was the Tilapia on a bed of greens and a tortilla at the bottom. We all loved it!
It's also very pretty inside. We were all adults, but we saw families with children. It's a place that can accommodate everyone, and yet also be a very nice dining experience.