We were first placed in a "bay view" room, which was on the front of the building, and we were very disappointed. Yes, you have a view of the bay, but to see it, you look across Key Biscayne about one to two miles and see a lot of unsightly older buildings too. Also, for an hour or so on Sunday, there was a bus parked in front, and the noise and fumes made it impossible to sit out on the verandah. The "ocean view" or ocean-front rooms are far superior.
The rooms are very comfortable, well-appointed, and well-maintained. We noticed a lot of families who seemed very comfortable. The service is truly remarkable. The staff is extremely helpful and courteous.
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