Best Things Nearby:
There is nothing nearby. You must take a taxi or shuttle to get to town or another resort. The beach is unusable and is patrolled by local police
Best Things About the Resort:
the pool
Resort Experience:
From the outside the facility is lovely. Beautiful landscaping, architecture, waterfalls. Every room has a view of the ocean. However, due to the steep, winding switchbacks you are dependent upon a bell boy to drive you in a golf cart anywhere you need to go in the resort. It's very inconvenient and time consuming waiting for them to pick you up. The customer service was terrible.
The time share sales pitch was HORRENDOUS. We were demeaned, insulted, made to feel guilty for not buying, and lied to. We were kept captive for 3 hours and the salesman would not leave us alone.
Our first room was a lovely 2 bedroom suite, however there was a slow leak in the ceiling which caused the suite to be more humid inside than it was outside. On our final nite we were moved into a $275 "hotel" room which was way overpriced and completely unacceptable. The room was not clean when we checked in. (There was food on the floor, ants on the floor and in the bathroom, and there were dirty/bloody tissues on the loungechair.) We had no towels and after 2 calls for towels we never received any. The key code was changed on the room without notifying us and we could not get in the room. We were told we would get new keys and we never did. We had to hunt down a maid to open the door (which she did even though we never showed her any identification!!) The "manager" would not assist us with a reduction in the cost of the room despite all of the above problems and issues.
- Unit Type: 2 Bedroom
- Activities: Fair
- Amenities: Fair
- Unit Satisfaction: Poor
- Family Friendliness: Fair
- Service: Poor