One of my top requirements for going back to a hotel is that I get a good night pf rest. Since the answer in this case was no, I would venture to try other hotels again before going back to the Sheraton. While it could have just been a fluke and only my room, I still slept horribly.
The service and cleanliness on the other hand was impeccable. First off, when my husband and I checked in and were given our room keys, we were surprised they put us in a room with two double beds. I've been to many hotels that will ask what we prefer and in this case I didn't even think to specify a queen/king versus two double beds. After we walked back to the front desk and said, "My husband and I were given a room with two double beds," the lady was already clicking her computer to see if a room with a king was available. There was and so we moved. It was spacious and comfortable with a king bed in the middle, armoire with a TV across from it, and against the window was a small table and chairs. There was a desk with internet cable hookup across from the table, next to the bed. There was a small coffee maker with coffee, which was a nice touch. The view we had was of the courtyard.
The reason we slept horribly was there was no sound insulation. There was quite a big gap of space around the door and we could hear people closing their doors, talking, and walking in the halls, and even at some point, glasses clinking. It sounded like there was an elephant in the room above ours. The ceiling constantly creaked whenever they moved. Literally, I thought someone was pacing above us. Unfortunately for us, he/she was an extremely early riser. I can't remember when I've been in a place that the sounds carried through the walls so easily. I really expected more from a Sheraton in that regard. For me, no amount of service and cleanliness can make up for an awful night’s sleep.