This is a wonderful place to stay, as the attention to detail in this former Embassy Suites is amazing. My room (#287) had the usual living room with kitchenette, bathroom and bedroom with two beds, two large dressers, etc. The improvement over the old Embassy Suites is in the details. A full set of dishes and silverware in the kitchenette--all wrapped in plastic. Plenty of towels, shampoos and other goos and daily newspapers. A TV at each end of the suite with dozens of channels. Free high-speed internet connections and multiple telephones.
So where is the improved value of this property? The tennis courts, large swimming pools and massive conference center are all very nice, but the staff is what makes the difference. Nice things being done for guests without having to ask, such as extra hair washing gear for me, extra pillows for my husband and plenty of smiles. Free 24-hour van service to and from Phoenix Sky Harbor Airport, about 25 minutes away. Van service to shopping and sometimes to golf, depending on how busy the vans are.
This is a large, open-air property. When you step outside your room, you are outside in the heat. If you are a sun worshiper, this is a treat. If you are dressed for a business meeting, it means that you will wilt. This hotel is now my first choice for Scottsdale. The attitude makes a great difference. I felt very much at home.
The cost of your room includes a free cooked-to-order breakfast with a long list of choices on eggs, waffles, pancakes and sides. As much coffee, orange juice, oatmeal, cream of wheat and tea as you please. The quality of all the meals served in the hotel is very high.
Also, there are coin-op washers and dryers with reasonably priced supplies in the gift shop.
A very good choice for a family vacation. However, it was a supurb choice for our meeting, as those facilities are top grade and extremely efficient. Most highly recommended!! This is a four-story-high property served by elevators and stairs. Rooms on the ground floor can be accessed by handicapped people, but that being the need, I would request a suite close to your destination: conference center, main building with services, or the breakfast restaurant.
Nearby shopping is great, with Neiman-Marcus, Nordstrom, Robinson-May and a few dozen other stores about a 12-minute walk to the south. 355 days of year of golfing weather answer the question of what to do if you love that sport.
www.chaparralsuites.com