(This review is posted in 2 parts)
The resort is nicely situated very near shopping, dining, and entertainment at Broadway at the Beach. The shopping center might be considered walking distance in the winter, but in the humid southern heat, we dry-heat Arizonans wouldn’t consider it.
Promptly at the 4pm check-in time, we were given our suite assignments. My family of 5 was assigned to Building 1, suites 137 and 138. My in-laws were assigned to Building 2, suite 214. We had requested a ground-floor unit for them, an upstairs unit for us. The resort was not able to honor those requests in the same building; however, staff seemed to go to great effort to get us in nearby buildings, and we were happy with the arrangement.
My first impression of the unit was that it was very much like Harborside Resort on Paradise Island in the Bahamas. The décor was nearly identical. Our 2-bedroom lock-off was roomy, with a decently sized kitchen, dining area adjoining the living room, and a separate master suite with king-sized bed. The smaller side of the lock-off had a utility kitchen with a small dining table, a small living area and a separate bedroom with a Queen-size bed. My in-laws had a smaller 1-bedroom unit, which was sufficient for their needs.
Apparently, housekeeping rushed to get our unit ready for delivery, as the master bath was not completely stocked. Missing were the complimentary bottles of shampoo & lotion, soap, Kleenex and extra toilet paper. I later noticed that the glass dining table hadn’t been thoroughly cleaned and the mirrors had tiny handprints on them. Since I had no small children with me, I had to assume they were from the previous tenants.
The unit had lots of closet space. There was plenty of room to store larger items such as our suitcases, a kite and any other beach toys. However, each bedroom had only 3 drawers for clothes. That was especially difficult on my 2 teenage daughters.
The mattress was sufficiently comfortable, but it was time for the now-flat pillows to be replaced. My biggest gripe with the bed was that the bottom sheet was not a fitted sheet. Using a flat sheet on the bottom is a practice I detest. It doesn’t stay tucked in, and you end up on the mattress pad. On this bed, the mattress pad was too small for the mattress, and the strap holding it on the mattress was broken, so I often ended up on the mattress. Yuk! I don’t know why I never complained, and I certainly would next time.
The kitchen was stocked well enough, except there was no salt and pepper. It seems to me that should just be standard. There was a charge for mid-week cleaning or towel exchange. The washer and dryer are small, but for the most part sufficient. It did take 2 loads to wash 5 beach towels after each trip to the beach.