A July 2000 trip
to St. Louis by kannruss
Quote: This is journal of an exhausted traveler with a particular airline on the worst traveling weekend of Summer 2000 (a weekend in which Air Traffic Control) was responsible for numerous delays.
Attraction | "Union Station"
Member Rating 4 out of 5 on March 27, 2001
St. Louis Union Station
1820 Market St
St. Louis, Missouri 63103
St. Louis Zoo
1 Government Drive (forest Park)
St. Louis, Missouri 63110
On Friday, July 28th, 2000 at 2:45 pm I called to check on my flight leaving Boston at 7:30 pm. The representative who took my call informed me that they were not making any decisions on the flight until 8:43 pm. Obviously, this alarmed me - I didn't even know it was delayed and then I was being told I wouldn't know anything until 1 hour and 15 minutes after my flight was scheduled to depart. The lady also said that most flights would probably be cancelled through Chicago due to Air Traffic Control . Trying to get to St Louis in time for a family wedding the next day, I told the rep to do whatever she had to in order to get me there. At that time, she told me there was a 4:20 pm flight to Dallas/Fort Worth that could connect me to St Louis. Looking at my clock, I realized I had 1.5 hours to get to the airport and catch my flight and I went for it. I got to the airport with plenty of time to spare, since previous flights on this airline had taught me not ot check luggage unless absolutely necessary. So armed only with a carryon bag I proceeded to the gate and everything seemed to be on schedule. Then at 4:00 pm (twenty minutes before boarding) we were informed of an indefinite delay from Air Traffic Control.
After about an hour we finally boarded the plane and pushed away from the gate. The captain came over the loudspeaker and told us of our flying time. Shortly thereafter, approximately 10 minutes, he returned to say that he had cut off our engines because all *********** flights to Dallas were not permitted to take off. So there we sat on the tarmac for two hours. We were restless, thirsty, and worried about our connections. The flight attendants were annoyed by our inquiries and rolled their eyes when some of us asked for some water to drink.
Finally we got under way and around 8:30 pm we were finally eating dinner and served a beverage. Of course the pickings were slim by that time since we were in the back. Already ill at ease due to moderate claustrophobia I was upset by the discourteous response received from our attendants. Since I had changed my flight route I was no longer guaranteed my far forward row seat. After a three hour delayed flight I was certain I had missed my 8:29 pm connection to St Louis.
When I departed the Boston plane I was met by a woman who was shouting gate numbers at passengers. I assumed I had already missed my plane, having arrived 1.5 hours after it was scheduled to leave and knowing it was the last flight to St Louis that night I was looking for guidance from this woman. She was shouting gate numbers in my face and I finally realized that my connection had been delayed and was in the boarding stage. I was made more upset by this woman who obviously didn't care that I was one of over 100 people who had been in limbo for the last 7.5 hours. Obviously, I could not have known from the air that my flight was delayed and she acted like I was stupid for not understanding her frantic directions.
Thankfully, I made it to St Louis in one piece (or should I say peace!!) Part II to follow in next joural!
Fort Worth, Texas