The accommodations were not what we expected. The villa was dirty upon arrival to include dishes, kitchen floor (sticky), kitchen cabinets (inside-dried food, etc), carpets were stained and needed to be vacuumed, furniture was stained, eight lamps needed new lightbulbs, no lights/electric in the master bath, a living room lamp was broken, appliances were dated, there was not enough cookware, cobwebs in all of the rooms, front porch/patio were covered with spider webs/spiders/bugs (we had to dodge to get in the villa), the pool was dirty (the nets used to "clean" the pool were hanging on a fence and filled with leaves - we took a 30 minute walk to the next resort's pool), no routine maintenance was (obviously) performed, which is sad - the place was probably beautiful when it was new. Maintenance personnel did fix the lights, etc (my question being how did it get like that to begin with and why did no one report it) and the contracted housekeepers were called in, however they were oppositional and complained the whole time they attempted fixed the cleaning problems (I ended up asking them to leave and did it myself). We had our 10-month-old grandson with us and found out that we would have to rent a crib and a high chair ($20 each) from a rental agency.
We were informed by an "Islander" that Island Links owned by Epic had gone bankrupt and was now up for auction, therefore any and all maintenance issues were tossed by the wayside. Staff reported that they were always unsure if paychecks would be received.
We did make the best of what we had and we did have a wonderful time on the island. Front desk clerk Donyale Bolden was very accommodating and helped us store our luggage after having car trouble and extending our stay on the Island via a motel. An RCI Guide (I apologize for not getting his name) was also very helpful in resolving our dilemma with the resort and helping us locate a motel on the island (for our extended stay!).