There were some scary comments online about the Plaza las Glorias such as lackluster service, outrageously expensive restaurant, and moldy non-functioning air conditioner. But the location is perfect and we decided to risk it.
We were very pleased. The room was spacious and spotless. It was a suite with kitchen and living area in addition to the bedroom/bath. The air conditioner worked perfectly and was totally mold free, and we found all the staff to be friendly, helpful, and concerned for our well-being.
The Plaza las Glorias is very close to downtown, unlike all the other big international hotels and right across the street from a great grocery and more store and little mall with a great movie theater. Lots of restaurants were close by, but we still ate most meals at the hotel restaurant, which had tasty food at standard hotel prices.
The pool is minimal and often full of shouting children, but you can snorkel right in front of the hotel and that makes up for any problems the pool might have.
Our friend's unit was facing the street and was very noisy during the late night parties during Carnaval. They ended up sleeping in our unit. Our door faced into the building and we couldn't hear a thing.
We loved the parrot that visited us several days looking for snack and the friendly bartenders who remembered what we wanted to drink.
We want to go back. The Plaza, like most Mexican hotels, has a few quirks, but nothing that kept us from having a grand time!