Posted by marif on September 23, 2011
I have redeemed 24 000 points on 14th September 2011 with amazon uk but after 10 days I have not yet received my gift certificate voucher. Can any member of the rewards staff at Igougo explain to me why this has happened? Has any other Igougo member experienced this? This has never happened to me before since gift certificate vouchers have always been sent to me in a matter of 2 or 3 days.
Any valid explanation? Thanks
Reply by nik'smomStaff on September 25, 2011
We will look into this and get back to you. We are very sorry for this delay.
The IgoUgo Team
Reply by marif on September 26, 2011
Dear Igougo colleagues,
A great thank you for your promise to look into this matter.
I keep all the Igougo staff and my Igougo friends in high esteem. Kindly do not let me down because of this matter. I have always found the Igougo site the best travel site available on the web.
With thanks & regards,
Mario Falzon (marif)
Reply by marif on September 28, 2011
Everything has been settled to my greatest satisfaction. Keep it up Igougo!
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