October 11, 2004
Bossier City and Shreveport have a number of casinos, so competition is pretty tough. I have played at Sam’s Town and Harrah’s Louisiana Downs in the area, and in my opinion, I think your money is best spent at the Horseshoe. In my experience, my money lasted longer and had better returns on the slot machines at this casino.
I was there on a weekend, and was pleased that it wasn’t overcrowded and that I could usually play the slot machines that I wanted. However, the table games were usually crowded, in particular the 3-card poker. I heard that they were adding more 3-card poker tables at some point.
The casino has an assortment of new, but mostly older, slot machines. It was fun to see the old Jeopardy games that you rarely see anymore. As for new games, they had a few here and there but not many. There are plenty of video poker and video keno machines. The high-limit room had a good assortment of games and denominations, including $5, $10, $25, and $100 machines. The good thing was that they were paying off, as bells were going off all the time. The best addition is the paper ticket. Instead of getting paid in coins and getting your hands filthy, the machine prints a ticket that can be redeemed at the cashier or inserted into another machine.
The service was mixed. The dealers at the table were very helpful teaching me how to play 3-card poker. The beverage servers were friendly and pretty accessible. I usually didn’t have to wait long to find a server. The staff at the player’s club was very courteous, efficient, and accommodating. However, I was disappointed with a few of the cashiers. I was met with an unfriendly attitude on two or three occasions. Also, I thought they could improve in cleanliness. The area between the slot machines was filled with trash and overflowing ashtrays.
Jack’s Club on the third floor is a lounge for high rollers. It has comfortable chairs and overlooks the river. They have a nice variety of food, and it was kept well stocked. The staff service was good, and I appreciated the quietness of the room.
While at the casino, sign up for a player’s club card. You earn points when you insert your card in the slot machine and play table games. You can earn free meals, room discounts, special invitations, and cash back that day.
From journal Gambling in Shreveport-Bossier City