After our experience seeing Phantom of the Opera the night before, we learned that we didn't need to be at the theater an hour or more prior to show time, so we took our time exploring the area around the Palace Theater a bit more. We had a nice leisurely dinner and then headed to the theater about 45 minutes before the show was scheduled to start. Again we were ushered into a pre-show lounge area and then guided to our seats about a half hour prior to the show time. Our seats were in the second row, nearly center stage, excellent seats. Again, we had purchased these tickets about 3 months prior to our trip and were definitely not disappointed. Les Mis, like Phantom is one of my favorite musicals and although I was slightly disappointed by this version in comparison to the Broadway cast, it was still one of the best performances of this show that I have seen. My recommendation to anyone planning on seeing a show or two in London would be to buy your tickets early (for big name shows) or not until you get to London (if you don't have your heart set on a particular show). The half price ticket outlet at the Hippodrome (which isn't too far from the Palace Theater) has decent seats left at half the Ticketmaster price for those willing to wait to the last minute and take what they can get in terms of seating and shows. Good luck and enjoy your West End theater experience.