When Good Things Go Bad
- February 15, 2008
- Rated 1 of 5 by
Quinto0108 from Manchester, Connecticut
I have dined at VIVO many times, but not in the past year. When looking for Valentine's Day options, my wife and I chose VIVO as we have always had great meals and impeccable service. Unfortunately, it seems that was the old VIVO.
Not only was our food horrible (Fried Calamari & Baked Poached Lobster which actually is only 1 claw and a tail that are miniature in size), the service from the beginning was horrible. The hostess was not acknowledging guests (not just us) as they walked up to check in. Rather you stood there dumbfounded until she could be bothered to look up. Our waitress was probably one of the worst at her profession. We saw her a total of only 3 times throughout our meal. Had I needed another beer, it would have been faster to brew it myself then to wait for her to assist. When the manager brought our food to the table, I asked where the rest of the lobster was. The waitress walking by answered the question. The manager did not understand my concern. His solution was to bring this crepe type log filled with, or at least I was told, lobster meat. Horrible.
Bottom line is this. This is a great restaurant that has lost its way. It apparently has become just a high-end "chain type" food establishment. To continue to call it true restaurant would be a gross overstatement.