Description: Everyone knows McDonald's. You come to expect a certain level of service, cleanliness, and food quality from one McDonald's to the next. You expect to be served quickly and politely, you expect the food to be exactly the same at every restaurant, you expect the washrooms to be usable and the restaurant area to be tidied regularly.
Today, however, we discovered the unexpected. We discovered the best time ever to visit a McDonald's is when the corporate big wigs are visiting.
I went to McDonald's for breakfast at 9 this morning. My mother, the baby and I met up with two friends who arrived a few minutes before we did.
As soon as I walked in the door with the baby I was approached by a friendly staff member, who asked if I needed a high chair. When I replied yes, she brought one right over before we even ordered.
At the cash, I ordered a blueberry muffin, and a coffee for Mom, and a bacon and egg McMuffin meal for myself. After the order was rung through, the cashier discovered that they were out of blueberry muffins, but quickly offered to find out when the next batch was due from the oven. Since they were due in 2 minutes, I decided to wait for one. The muffin was delivered hot and fresh from the oven. While I waited, another cashier gave me several promotional packages of gum to take home to the big kids.
While we were enjoying our breakfast and conversation, the same lady who greeted us came over and offered us a newspaper. A few minutes later she came and offered to take a coffee cup up for a refill. We were of course eager to take her up on it, and asked for some extra sugar while she was up.
We got a cup of water and a spoon to make the baby some cereal. The next thing we knew, the greeter was back giving us bicycle safety books for the big kids. I went back to ask her for a few more to give out at the soon to be 4-year-olds birthday party as she was coming with some other items for the kids. She went back into the kitchen and came out with a dozen more of each item. A few minutes later she arrived with a plastic bag to carry it all in.
The restaurant was spotless, the service exemplary, and I am eager to find the corporate schedule so I can follow the big wigs across the country. It would so be worth it.
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