Golden Dragon

GB from Devizes
GB from Devizes
First Reviewer
3 out of 5
Avg. Member Rating
3
Reviews
8
Photos

Unpleasant Experience

  • June 30, 2009
  • Rated 1 of 5 by cherylll from London, United Kingdom
We visited this restaurant on last week around 11:10pm, we ask one of the waiter about the closing time before we order the food, he told us the kitchen will close at 12am but we can continue to enjoy our food until we finished, then we only start to order appetiser and main course.
After appetiser came out for 5 minute, they already served us the main course without asked us while we still not finish our appetiser, they put all the main course on the table and go away, that time we just start to eat our appetiser only, if the food put there until we finish our appetiser, all the food must become cold, so we expressed dissatisfaction then they only take back all the main course to the kitchen to keep warm. When they take back the food go back to kitchen, one of the waiter said:" this is not my responsible", and then he also said: "normally this treatment for Chinese people is normal and never mind"… we feel angry and no mood to eat after listen what he said.
After we finished appetiser, they served us main course, but all the food was cold. We complained again about the fish dishes, because actually we order whole of the fish, but now it look like all the remains of the fish to cook for us, and its tasted not fresh. When the supervisor know our dissatisfaction and he come to apologize quickly, that time our disappointed feeling only become better… but at the end of our conclusion is the service is POOR, the food is not fresh and the price is not worth for what you eating!
We will never go there again!
Editor Pick

Golden Dragon (The)

  • March 5, 2008
  • Rated 3 of 5 by Slug from Huddersfield, United Kingdom
Golden Dragon (The)

During our recent visit to London, we realised it had been a while since we had visited the largest British China Town in Soho. It didn’t take us long to decide to hunt down a good quality and reasonably priced restaurant in the area. I‘m guessing that the London China Town is pretty much like any other China Town in the world; busy streets, bright lights, Chinese signs, and lots of restaurants to choose from.

We decided to stop at the Golden Dragon on Gerrard Street W10. As it’s near the front of the China Town entrance (just spot the pagoda), this is an area busy with tourists. Unfortunately, an abundance of tourists generally means lazy and poor dining, but we spotted the Golden Dragon with a number of happy and smiling Chinese families dining inside.

The restaurant didn’t seem that large outside, so the long and large dining area came as a bit of a shock. A waiter quickly seated us at a table in the cavernous upstairs room. As we were dining very early evening, I was surprised to note there were only a few empty tables dotted around. The restaurant looked smart, if a little old fashioned with its pink tablecloths and brown carpet. It was the kind of place they could film an eighties drama. I was less impressed with the trip to the toilet. The loos and sinks were a little dirty, and I had to trip past table extenders and great laundry baskets of used pink tablecloths.

I am but a rare Chinese food diner, so the long list of dishes on the menu mystified me somewhat. I fortunately persuaded my fellow diners that the set menu with Crispy Duck (£19.95 with the duck, £15.95 without) was the way forward. As is often the case, the set menu is fine, but unadventurous. A draft lager was £3.60 a pint, which I’m guessing isn’t too outrageous for London, and a 10% service charge was pre-added to our bill. I always worry about this, as it suggests that the service usually isn’t good enough to encourage diners to pay that service charge in any case.

The waiter took our order quickly, and we were convinced that our meal would be served very quickly, so the restaurant could use our table for another set of diners (or two) before the end of the evening.

As it turned out, while our dim sum starters rapidly arrived, we had to badger the wait staff for the other courses of our meal. Given the sheer number of covers in the restaurant, the badgering didn’t prove to be that easy, but I could see the regulars were more adapt at hassling for table service. While it was nice that we didn’t have to bolt our food down as I had feared, we had arranged to meet some friends on the other side of London later in the evening.

Our Dim Sum was nicely varied, with ribs, battered prawns, spring rolls, seaweed, and some very prawn laden toast. While I enjoyed the starter, it was quite oily, but I usually find that of Chinese food (and it is precisely why I don’t eat it that often).

I always enjoy the crispy duck pancake, and for once the distribution of raw vegetables, duck, sauce and pancakes were almost perfectly calculated. I was particularly impressed with the way they boned and chopped up our duck in front of us. I bet the wait staff are sick of doing it after a week or two!

After a long wait, we had our glasses refilled, and our main course arrived. Between four, we had some excellent Singapore noodles, and some unexceptional meaty rice. The actual main dishes were a tasty but sweet string beef, chicken, a bland vegetable dish, an excellent prawn dish (with nice and meaty prawns), and one other. There was no shortage of food, and we all have a healthy appetite.

Overall, we found the Golden Dragon a solid if not exceptional place to dine. I can imagine finding better on one of the backstreets close to Chinatown, but I can also imagine wandering into far worse in this tourist-laden part of town.

One slightly distressing aspect of the meal was the raging thirst it induced. While it’s possible I’m starting with the early signs of diabetes, it is far more likely the restaurant were rather heavy handed with the doses of monosodium glutamate and garlic salt! The other little “trick” was that the bill came as a lump sum figure. Fortunately, we remembered that the 10% service charge as automatically included, but I’m sure they gain some extra tips from the practice.

While I enjoyed the place as a one-off, and I particularly enjoyed some of the dishes, the uneven service, the uneven food, the unimpressive toilets and the raging thirst would mean that if I lived in London, unfortunately the Golden Dragon wouldn’t become a regular haunt.

From journal London Tutankhamun and Dining Trips!

Editor Pick

Chinatown and The Golden Dragon Restaurant

  • September 12, 2005
  • Rated 4 of 5 by GB from Devizes from Devizes, United Kingdom
Chinatown and The Golden Dragon Restaurant

Between seeing Dennis Severs’ House and meeting at the Science Museum, five of us decided that Chinatown would be a good place to while away a couple of hours, not least of all as we had Tony with us. Chinatown is a small area to the south of Soho, very near to the Pillars where we’d met the previous night.

Needless to say, all the shops here sell Chinese food and goods, and of course, the only problem we had was which restaurant we should choose to have lunch. We perused a few menus until Tony’s nose began to twitch outside of the Golden Dragon restaurant at 28-29 Gerrard St. As it appeared to be full of "locals", this was a good sign, so in we went: Tony, Steven, Chris, Joanne, and myself.

Dim sum was order of the day, and within a few minutes, various small plates of very appetising food began to appear at our table, none of which I know the names of but which nevertheless were delicious. Prawns, beef, chicken, vegetables, rice, noodles, and goodness knows what else were all washed down with some Chinese tea.

It was a good opportunity to talk about our travel experiences, and this was kicked off by Tony, who told us that he had been to Greece last year for his honeymoon.

We sat, talked, and ate for almost two hours, and a great time was had by all. The restaurant was certainly busy, but we weren’t rushed and finished the food courses off with some delightful and very tasty custard tarts, Chinese-style.

Of course, chopsticks are order of the day here, and try as I might, I couldn’t (and never have) master the art of using them. I did feel a bit of an nerd using a fork as my four table partners were at ease with the more traditional utensils, but no one cared, and it certainly ensured that my lunch ended up inside me rather than all down my front.

All in all, it was a very enjoyable meal in truly authentic surroundings.

From journal A Warm Weekend in London -The Igougo 2005 Get-Together

Compare London Rates

1. Enter travel information

City

2. Select websites to compare rates

Each selected website will open a new window.

London Travel Deals