October 4, 2004
Get in line, look at its large menu selections overhead, tell the order taker your selections, pay, take your receipt, and wait for your number to be called.There's more than one level for dining, but it was closed off. When the food comes, find a spot to sit and eat the food. But a desire to use their restroom facilities become apparent.The security guard in the lobby spends a significant amount of time guarding the restroom. You need to save and show your food receipt and then wait for the facility to be available. The guard unlocks the door, I walk in, and it looks like the lights are off.I try flicking the light switch the other way, and didn't see any difference at first until my eyes adjusted to the dark, and, having the door almost closed completely, I start to see a difference and that there is the faintest light. Groping around to find the toilet paper and checking, mostly by touch, to see if the toilet seat needs to be cleaned. I feel like I am in a third-world country, though toilet paper is provided here. Patron after patron goes in and uses the facilities with hardly any light.This location used to offer free water on request, followed by water for customers (paying) only, then they started charging for water for anyone, and no sign about the water policy. It's not a friendly place.
From journal SFO