Riu Vallarta Reviews (Nuevo Vallarta, Mexico)

room smelled like mold. There was mold in the shower

A traveler

Travelocity.com

August 10, 2012

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Way to many people to enjoy yourself. The food was ok. Staff was friendly. I would spend the extra money next time to upgrade to a better hotel. This hotel was cheaper, but attracted a much different range of people

Terrible

A traveler

Travelocity.com

July 12, 2012

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The food and customer service was terrible. Do not stay at this hotel.

A good place.

A traveler

Travelocity.com

March 21, 2012

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The front desk staff, expecially Jesse were terrific. They were very helpful and friendly. The beds are hard but I overheard you can have padding added. A definate. The food was mediocre but the French Speciality was good. The quiet rooms are on the ...Read more

Too big, too loud, too crowded -- but the food is good!

A traveler

Travelocity.com

June 7, 2011

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Riu Vallarta has several things to recommend it, but I wouldn't stay there again. Pros: We upgraded to a Jr Suite since we had our 5 year old grandson with us. It was a lovely room with jacuzzi tub and separate seating area with pull out loveseat on ...Read more Riu Vallarta has several things to recommend it, but I wouldn't stay there again. Pros: We upgraded to a Jr Suite since we had our 5 year old grandson with us. It was a lovely room with jacuzzi tub and separate seating area with pull out loveseat on which the youngster slept just fine. It's a lovely beach with quite a depth to the shallow waters which gave our little one an awesome experience for his first time at the beach. The food in the buffet was, in our opinion, quite good with a generous variety. The only specialty restaurant we tried was the steak house and that was also quite good. Cons: It's really hard to get to that good food with the rude crush of people attacking the buffet. The first weekend we were there the hotel was full and the competition at the buffet was... insane! This is only partly due to the bad manners of other guests -- the buffet could be much better organized on the part of the hotel to alleviate this problem. Everything is so spread out that you spend a lot of time walking from one place to the other -- for example, from the beach to the bathroom. Quite a trek! I object to the term "kids pool". It should be called a teen pool since the depth throughout is 4.75 feet -- too deep for my 5 year old's comfort. The music for *both* pools is blasted from the kid's pool area so you'd better hope your kid isn't crying out for you -- you'll never be able to hear it over the din. Also, the hotel had just installed its first ATM as a result of some new regulation prohibiting the exchange of USD for pesos -- it wasn't working for the entire week we were there. The guys at the front desk told us to walk over to the Riu Jalisco and use their ATM -- that one has never worked either. We ended up taking a cab to the MegaStore to get cash from a bank ATM. Overall, for my tastes, Riu Vallarta is too big, too crowded, too loud and too far away (both distances within the hotel and a long ride to Puerto Vallarta -- not such a big deal since the malecon is gone, gone, gone until October). Close

We had a wonderful stay at the Riu Vallarta

A traveler

Travelocity.com

April 13, 2011

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Last Year my family and I (July 2010) stayed at the Riu Vallarta in - Puerto Vallarta, Mexico. We were treated extremely well. The staff were very friendly and accomendating. The rooms were spaceous and clean and the food was awesome. We were always ...Read more

This hotel was a good home base for our adventures in Puerta Vallarta!

A traveler

Travelocity.com

April 12, 2011

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My husband and I enjoyed our stay at the Riu Vallarta. The bed was VERY HARD! Not very compfortable at all. The staff at the bar was not very impressive to us. We don't drink alcohol and when we asked for a virgin drink, the bartender seemed put out ...Read more

great all inclusive choice

A traveler

Travelocity.com

April 12, 2011

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Good pool, good night club, great staff,clean rooms, good atmosphere / lots of activities. Definitely recommend!

could have stayed longer!!! Was Beautiful.

A traveler

Travelocity.com

April 12, 2011

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we arrived on sunday & the weather was gorgeous!! the staff were very friendly, didn't realize it was spring break but had a great time anyway. Thursday came to soon to have to go home:(

We always enjoy our stays

A traveler

Travelocity.com

February 14, 2011

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Friendly, helpful staff. Beautiful environment. We have recommended the RIU to friends who have the same opinion.

Great hotel for the money :)

A traveler

Travelocity.com

February 7, 2011

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We have stayed at this hotel for the last two trips to Puerta Vallarta. They have friendly staff and the rooms are clean. The buffet food is fine and the main course does change every day. You can also stand in line each morning if you want to get ...Read more

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Riu Vallarta

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User Reviews

room smelled like mold. There was mold in the shower

Terrible

A good place.

Too big, too loud, too crowded -- but the food is good!

We had a wonderful stay at the Riu Vallarta

This hotel was a good home base for our adventures in Puerta Vallarta!

great all inclusive choice

could have stayed longer!!! Was Beautiful.

We always enjoy our stays

Great hotel for the money :)

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Riu Vallarta

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Hotel Class:

Avg. User Rating:

User Reviews

room smelled like mold. There was mold in the shower

Terrible

A good place.

Too big, too loud, too crowded -- but the food is good!

We had a wonderful stay at the Riu Vallarta

This hotel was a good home base for our adventures in Puerta Vallarta!

great all inclusive choice

could have stayed longer!!! Was Beautiful.

We always enjoy our stays

Great hotel for the money :)

Compare Rates Across Websites