Hotel RIU Emerald Bay

From $ -1 per night

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Av. Sabalo-cerritos #3404 Zona Costera Cerritos, Mazatlan, Pacific Coast 82110
(888) RIU-4990
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 24 Reviews


hotel good and excelent

A traveler

Travelocity.com

i recomend this hotel is good service in all spects food is good staff is good all is excelent my family was happy all time
Great views!!!

A traveler

Travelocity.com

The hotel was farther away from main Mazatlan, but I appreciated this. Take a taxi. The taxi will take you right to the hotel. After the long flight, and with the heat, getting into the pool was a priority. The van that was offered at the airport is ...Read more
Not worth wasting your time

A traveler

Travelocity.com

Staff was rude and not attentive. I would not go there again or recommend anyone to waste your money.
dissapointing

A traveler

Travelocity.com

I will never stay in a RIU hotel, really was disappointing
Loved the hotel!!!

A traveler

Travelocity.com

Long line when checking in, however, was given drinks to help with the wait. Manuel helped us and was fantastic. I requested a king room, and wondered if we would get one, with the long line of people waiting to check in. However, Manuel made sure ...Read more


this hotel was a great selection

A traveler

Travelocity.com

We had our family reunion with 45 members and the accomodations were excellente!! The food was terrific, a lot of variety to choose from. The staff was very friendly and helpful. The administration was a little bit over whelmed upon our arrival. The ...Read more
Only thing is I wished it were closer to the nightlife.

A traveler

Travelocity.com

Loved the all inclusive and the little shops nearby.
Resort was beautiful with wonderful views!

A traveler

Travelocity.com

The Rui was beautiful! Wonderful views of the ocean. Beaches were groomed every night. There was plenty of seating available at pools and on the beach. Security did a good job of only letting people staying at the resort on the grounds. Purchased ...Read more
Mold

A traveler

Travelocity.com

We were very impressed when we first arrived at this hotel. Soon after we arrived my throat and eyes started to burn. When we were checking in I thought I smelled something like mildew in the air, I realized that it was a moldy smell. We ended up ...Read more
Best Ocean View Hotel!!

A traveler

Travelocity.com

This is a beautiful hotel with a wonderful ocean view & beautiful pools. All the rooms have an ocean view.Good food, entertainment & friendly staff. Don't hesistate & book it!!