We decided that on our last day in D.C. we would get a ticket for the Old Town Trolley Tour. We had seen the violently orange-and-green trolleys all over the city, and the map that we used was one that was given out by that company. There were a few things about it that appealed to us. First, they had a large route. The trolley takes you to stops like the National Zoo, the National Cathedral, Georgetown, and Arlington Cemetery, and provides a comprehensive route of all the monuments, which are quite spread out. Second, it is hop-on-hop-off, which I have always liked. That way, you get a chance to stop if you are suddenly so inclined. And third, the trams seemed frequent and efficient. It just seemed like a good idea.
You can buy your tickets for the tour from the company’s welcome center, from some of the stops (there are big signs that say “buy tickets here”), or from many concierges, which is where we bought ours. You CANNOT buy tickets from the drivers, so make sure you have your ticket before you get on, because otherwise you can’t ride. Your tickets last from 9am, when the trolleys start running, to 4:30pm in the winter months (5:30pm the rest of the year). Tickets were a steep $28, which seemed high for me. But we figured it would be more convenient and entertaining than taking the Metro and walking. Plus, we had hardly spent any money, since all the attractions are free, so it seemed okay to splurge.
I must say that I was actually quite disappointed with the whole thing. For one thing, the service was slow. Trolleys were supposed to come at LEAST every 30 minutes, but that was not the case for us. I had to wait for longer almost every time. And there was no excuse. It was a Sunday and there was hardly any traffic. They should have been more timely. Once you got on the trolley, things just got worse. These are guided tours, where the driver ells you stores and points of interest, etc. Out of the three drivers I had, only one was bearable. The first spoke so fast that no one could understand him, and when someone said something to him, he was very rude to them. The second driver at least had some personality, but she was a little irritating. The third was obviously bored with his job and just droned on. I am a tour guide. It isn’t really hard work, people.
The thing that finally got me was the price. It was just way too much to pay for mediocre service. Maybe if they gave you a second day free I would have felt better about it. Save your money and use the Metro. It’s quicker, cheaper, and much less annoying.