Ben and Jerry's Factory

golfntennis
golfntennis
First Reviewer
4 out of 5
Avg. Member Rating
5
Reviews
9
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Editor Pick

Ben & Jerry's Factory Store & Tour

  • July 26, 2006
  • Rated 2 of 5 by alighieri3 from Woodstock, New York
I had such high hopes for the Ben & Jerry's factory tour. I love the ice- cream, love the philosophy, love Vermont, etc. I didn't, however, love the factory tour.

We were first brought into the small movie theater to see a film about Ben and Jerry's beginnings. It was entertaining and informative, but I already knew most of the information in the film, so it was a bit of a let down. From there, we were taken to a spot above the factory where we could view the ice-cream being made. Unfortunately, we were packed so tightly into the space that unless you were one of the lucky few who got the spots by the windows, you couldn't really see what was happening in the factory. To compensate for this, they do have two televisions that show the machinery being described, but it's not really the same thing—I'm in the factory, I want to see the factory, not a pre-made film.

We moved from this room to the final part of the tour—the free ice-cream. It's a nice sized sample, and of course it's quality, but by this point I just kept thinking to myself "this is it? this is the whole tour?" In the end, I wished I could have my $3 back so I could buy a cone of ice-cream which would have been far more enjoyable.

There was one good thing about the tour, though. You're free to pretty much roam about the area as you like. We walked over to the flavor graveyard, where there are tombstones set up to honor retired flavors. This was a fun trip down memory lane that we were able to do at our own pace. The land is beautiful, and there is a small playground set up for the kids. My advice to those who are thinking about taking this tour is save your money, buy some of the ice cream, and spend the time walking around the grounds. You'll have a full tummy and a nice walk in beautiful Vermont.

From journal Stowe and Burlington VT

Editor Pick

Ben and Jerry's Factory

  • May 11, 2006
  • Rated 4 of 5 by Mr. Wonka from Brooklyn, New York
Ben and Jerry's Factory

Bet you didn’t know those cuddly, lovable old hippies Ben and Jerry sold out to a company by the name of Unilever a few years ago. That’s not to take anything away from the incredibly delicious, super-fattening, calorie-ridden ice cream these guys have churned out since the late ‘70s. No, I mention that somewhat surprising little nugget merely to demonstrate that tours of the Ben & Jerry’s Ice Cream Factory yield more than just free samples.

Perched on a beautiful stretch of rolling hills in Waterbury, VT, the “BJ factory” is undoubtedly the biggest draw in the area. Sure, the Grandview Winery is just down the road, but after partaking in perhaps the most pathetic tasting session ever to take place in the annals of wine-tasting history, my guess is that most people would rather lick the factory’s production floor than drink just one glass of Grandview’s turpentine.

Tours of the factory are given daily every 20 minutes until 6 or 8pm, depending on the season, and cost $3 for adults, $2 for seniors (kids under 12 are free.) We waited in the kid-crazy gift and scoop shop for ours to begin; Trixie checked out the “Great Moments in Ice Cream History” collage, while I tried in vain to get Kenny Loggins going on the free jukebox. Our guide rang a big cow bell and gathered everyone around for his introduction, which ended with him saying, “First, we’ll head to the Moon Over the Cow Bell Theater for a short 7-minute moooooovie.” Dead silence. Nice try, but our group barely elicited a chuckle. Poor guy.

The Unilever thing came out during the film (with a positive corporate spin of course), and from there it was on to the mezzanine level of the production floor. Two flavors were made that day: Peanut Butter Cup and Coffee Heath Bar Crunch. The factory runs 16 hours a day, and pumps out about 200,000 pints when everything is running smoothly. We spent about 15 minutes or so here, with the guide explaining each step of the ice-cream-making process.

The tour ends with free samples, which is of course what everyone was waiting for. As you might guess, as soon as he gave the go-ahead to grab your sample, everyone tuned out the rest of what he had to say, and pretty much filed out to the scoop shop. I tried to thank our deflated-looking guide, but he was a lost cause. Think David Brent getting fired on the day of laughter.

Don’t miss the Flavor Graveyard on your way out, where there’s semi-witty tombstones for fairly ill-sounding flavors no longer made.

From journal Vermont Road Trip! From Burlington to Bennington

Ben & Jerry's Ice Cream Factory Tours

  • August 9, 2005
  • Rated 4 of 5 by JoansDream from Concord, New Hampshire
This was a fun, laid-back tour! There is plenty of parking and it is definitely kid friendly.

We went very early, so it was not crowded, but reservations are recommended. Ice cream is not made every day, so it is wise to call for a schedule.

#1-866-BJ-Tours
www.benjerry.com

From journal Vermont...Not Just for Skiers

Ben and Jerry's Factory

  • May 2, 2005
  • Rated 4 of 5 by chicnfngas from Malden, Massachusetts
The tour begins with a short film about the history of Ben and Jerry's ice cream. It is interesting and informative. We both gained a lot of information from the movie, and it was well suited for children. After the movie, we saw the inside of the plant where the ice cream is produced. If you visit during the week, you can actually see the people working at the different stations. Unfortunately, we were there on a Saturday and did not get to see this. They also show a movie demonstrating how everything works and the different processes the ice cream goes through. The tour guides are really informative, know their stuff, and tell great jokes. After the information session, we were taken to a room and given free samples of ice cream. There were two choices, and they change every day.

At the conclusion of the tour, you walk through the hall of fame with a whole bunch of articles and information about the ice cream. There is a little store and an ice-cream shop (so you can get more ice cream).

It's very tasty, and I would recommend checking it out if you are in the area.

From journal Burlington Area

Editor Pick

Ben & Jerry's Factory Store & Tour

  • July 7, 2003
  • Rated 4 of 5 by golfntennis from albany, New York
At the last moment, we decided to stop in at the Ben & Jerry’s Factory store. According to most sources, this "attraction" is Waterbury’s number one tourist stop. We may have been the only adults without a child in tow but it was still interesting and fun.

We had stopped at the store about 8 years ago and decided not to take the tour this time. The tour costs about $3 each and covers a lot of tidbits of information. If this is your first time visiting the store, you should definitely sign up. Of course, on the tour, you get free samples!

What else is there besides the tour? One stop is the gift store. There are lots of neat "things" to look at and to buy. If you have to buy lots of Christmas stocking stuffer gifts, this store is for you. The gifts are unique and not too expensive. And best of all they are a reminder of your vacation in Cow country! Lots of gizmos and weird things that guys like to examine.

In the hallway, there are plenty of photographs and newspaper articles to read. There are some stories about the background of how a flavor was developed. There was also a newspaper article moaning fact that the yearly festival was being moved from Vermont to Woodstock, New York that I found interesting since I am from New York.

Outside the store the most important item of interest is the area to buy the main event: Ben & Jerry’s ice cream! And there are lots of picnic tables set up for eating your cone or dish of selected flavor! In addition, the playground apparatus are very Cow oriented themes.

Be sure to read more by visiting two web sites. The first is another visitor’s summary: Click here to read the professional newspaper writer’s narrative.
Click here to access the official company website . I absolutely loved the company’s website since it was so interesting and had great graphics. It made me laugh with all of the puns you expect from a company with the history of Ben & Jerry’s, but are still surprised to see. Shameless plugs, but historical and interesting! Make sure you see the section on flavors for a change (consistent with their environmental background), the "suggest a flavor" section (with the comment "you know you want to") and the graveyard (with appropriate graphics for all of the retired flavors). The site is a barrel of laughs.

From journal Discovering Waterbury Vermont

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